Privacy Policy
Privacy Policy
Last Updated: June 12, 2026
Introduction
House Orangerie (“House Orangerie,” “we,” “our,” or “us”)
respects your privacy and is committed to protecting the personal information
you share with us. This Privacy Policy explains how we collect, use, disclose,
store, and protect your information when you visit HouseOrangerie.com (the
“Website”), create an account, make a purchase, subscribe to our
communications, or otherwise interact with our services.
By accessing or using our Website, you agree to the
practices described in this Privacy Policy.
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Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily
provide, including:
• Name
• Email
address
• Phone
number
• Billing
address
• Shipping
address
• Payment
information
• Account
login credentials
• Purchase
history
• Customer
service communications
• Product
reviews and ratings
• Wishlist
activity
• Marketing
preferences
• Any
information you submit through forms, surveys, or communications with us
Information Collected Automatically
When you visit our Website, certain information may be
collected automatically, including:
• IP
address
• Browser
type and version
• Device
information
• Operating
system
• Time zone
• Referral
URLs
• Pages
visited
• Products
viewed
• Search
terms
• Website
navigation behavior
• Cookie
and tracking technology information
Information Received from Third Parties
We may receive information from trusted third-party service
providers, including:
• Shopify
• Payment
processors
• Shipping
and fulfillment partners
• Marketing
platforms
• Analytics
providers
• Advertising
networks
• Social
media platforms
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How We Use Your Information
We use personal information for legitimate business
purposes, including to:
• Process
and fulfill orders
• Process
payments securely
• Provide
customer support
• Communicate
regarding purchases and account activity
• Manage
customer accounts
• Provide
wishlist functionality
• Display
and manage product reviews
• Improve
our products and services
• Personalize
your shopping experience
• Detect
and prevent fraud
• Comply
with legal obligations
• Analyze
Website performance and visitor behavior
• Conduct
marketing and advertising campaigns
• Send
newsletters, promotions, and product updates
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Customer Accounts, Wishlists, and Reviews
Our Website may offer customer accounts and interactive
features.
When you create an account or use these features, we may
collect and store:
• Login
credentials
• Saved
addresses
• Order
history
• Wishlist
activity
• Product
preferences
• Review
submissions
• Customer-generated
content
This information helps us:
• Improve
your shopping experience
• Provide
personalized recommendations
• Facilitate
future purchases
• Display
customer reviews
• Improve
our products and services
Please note that product reviews and certain
customer-generated content may be publicly visible on the Website.
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Email Marketing Communications
If you subscribe to our newsletter, create an account, or
otherwise provide consent, we may send marketing communications through Shopify
Email and other marketing platforms.
These communications may include:
• New
product announcements
• Collection
launches
• Promotional
offers
• Seasonal
campaigns
• Company
updates
You may unsubscribe from marketing emails at any time by
clicking the unsubscribe link contained within the email or by contacting us
directly.
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Analytics, Advertising, and Tracking Technologies
We use cookies, pixels, web beacons, tags, and similar
technologies to operate and improve our Website.
We may use:
• Shopify
Analytics
• Shopify
Email
• Google
Analytics
• Google
Ads
• Meta
(Facebook and Instagram)
• TikTok
Advertising
• Other
marketing and analytics providers as our business grows
These services may collect information regarding:
• Website
visits
• Products
viewed
• Purchases
made
• Device
information
• Ad
interactions
• Browsing
behavior
We use this information to:
• Understand
Website performance
• Improve
customer experience
• Measure
advertising effectiveness
• Deliver
personalized advertisements
• Create
audience segments
• Retarget
visitors who have interacted with our Website
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Cookies
Cookies are small data files stored on your device when you
visit a website.
We use cookies to:
• Maintain
Website functionality
• Remember
user preferences
• Keep
items in shopping carts
• Analyze
traffic and Website usage
• Improve
performance
• Support
advertising and marketing efforts
You can control cookies through your browser settings.
Disabling cookies may limit certain Website features and functionality.
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How We Share Your Information
We do not sell your personal information.
We may share information with trusted third parties who
assist us in operating our business, including:
• Shopify
• Payment
processors
• Shipping
carriers
• Fraud
prevention providers
• Analytics
providers
• Advertising
platforms
• Professional
advisors
• Legal and
regulatory authorities when required
Information is shared only as necessary to provide services,
comply with legal obligations, or protect our legitimate business interests.
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Payment Processing
Payments are securely processed through third-party payment
providers.
House Orangerie does not store complete payment card
information on our servers.
Please review the privacy policies of the payment providers
used during checkout for additional information regarding their handling of
your financial information.
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Data Retention
We retain personal information only as long as necessary to:
• Fulfill
orders
• Provide
customer service
• Maintain
business records
• Comply
with tax and legal requirements
• Resolve
disputes
• Enforce
our agreements
When information is no longer required, it is securely
deleted or anonymized where appropriate.
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International Visitors and GDPR Rights
If you are located in the European Economic Area (EEA),
United Kingdom, or another jurisdiction with similar privacy protections, you
may have certain rights regarding your personal information.
We process personal information under one or more lawful
bases, including:
• Consent
• Contract
performance
• Compliance
with legal obligations
• Legitimate
business interests
• Protection
of vital interests
Subject to applicable law, you may have the right to:
• Access
your personal information
• Correct
inaccurate information
• Request
deletion of your information
• Restrict
certain processing activities
• Object to
processing
• Withdraw
consent
• Request
data portability
• File a
complaint with your local supervisory authority
Because our Website operates through Shopify and other
third-party service providers, your personal information may be transferred to
and processed in countries outside your country of residence, including the
United States and Canada.
Where required by law, we implement appropriate safeguards
to protect personal information during international transfers.
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California Privacy Rights
California residents may have additional rights under
applicable privacy laws, including the right to:
• Know what
personal information we collect
• Request
access to personal information
• Request
correction of inaccurate information
• Request
deletion of personal information
• Receive
information in a portable format
• Exercise
rights without discrimination
To exercise these rights, please contact us using the
information provided below.
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Children’s Privacy
Our Website is not directed toward children under the age of
13, and we do not knowingly collect personal information from children under
13.
If we learn that personal information has been collected
from a child under 13, we will take reasonable steps to delete that
information.
Parents or guardians who believe a child has submitted
personal information may contact us directly.
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Data Security
We maintain reasonable administrative, technical, and
physical safeguards designed to protect personal information against
unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no method of transmission
over the Internet or electronic storage is completely secure, and we cannot
guarantee absolute security.
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Third-Party Links
Our Website may contain links to third-party websites,
services, or social media platforms.
We are not responsible for the privacy practices, content,
or security of third-party websites. We encourage users to review the privacy
policies of any external sites they visit.
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Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect
changes in our business practices, technology, legal requirements, or
operational needs.
Any updates will be posted on this page with an updated
“Last Updated” date.
Continued use of the Website after changes become effective
constitutes acceptance of the revised Privacy Policy.
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Contact Us
If you have questions regarding this Privacy Policy or wish
to exercise your privacy rights, please contact us:
House Orangerie
Email: support@houseorangerie.com
Website: HouseOrangerie.com
If you are located in a jurisdiction that provides
privacy-related complaint rights, you may also contact your applicable data
protection authority.